Section I: Contracting entity

I.1) Name, addresses and contact point(s)

Internet address(es)

General address of the contracting entity URL: http://www.anpost.ie

Address of the buyer profile URL: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA01418

Further information can be obtained from:

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:

Tenders or requests to participate must be sent to:

I.2) Main activity

Postal services

I.3) Contract award on behalf of other contracting entities

Section II: Object of the contract

II.1) Description

II.1.1) Title attributed to the contract by the contracting entity:

An Post Operational/Marketing Print and Related Services.

II.1.2) Type of contract and location of works, place of delivery or of performance

Supplies

Purchase

Main place of delivery: Ireland.

NUTS codeIE

II.1.3) Information about a contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract

II.1.4) Information on framework agreement

II.1.5) Short description of the contract or purchase(s):

An Post, established in 1984, operates the National Postal Service, along with an array of money transmission, savings and retail services throughout Ireland. In addition, An Post provides agency services for Government Departments and other bodies.

As a national service provider, An Post services over one million delivery addresses daily and in excess of 1 700 000 customers each week through 1 250 retail Post Office outlets nationwide. An Post has an annual turnover in excess of 800 000 000 EUR.

An Post is seeking submissions from interested parties regarding a range of Operational and Marketing print and point of sale items and fulfilment/distribution services. Interested parties may apply for all LOTs or individual LOTs as appropriate. Interested parties should have demonstrated capability and experience in the specialist areas.

The An Post group includes a number of subsidiaries and associated companies including An Post National Lottery Company, One Direct, Postpoint, An Post Billpost Processing Services Limited, Post Consult International Limited, PrintPost Limited, and The Prize Bond Company Limited.

An Post reserves the right to source the entire requirement (all LOTs) with a single prime contractor or to source each LOT with separate suppliers. An Post also reserves the right to source individual LOTs with more than one supplier if required. It is anticipated that any contract will be for an initial period of up to three years with an option to renew for a further 2 years. An Post may consider the use of reverse auction tools to select suppliers for contract award.

Companies applying will be invited to tender on a LOT by LOT basis - based on the scoring of their questionnaire response in relation to each LOT.

Requirements.

While the tender is split into LOTs, An Post will consider alternative options on how the services can be provided. The specifications will be open to variant offers and An Post will set out the minimum requirements in the tender documentation. An Post reserves the right to source the entire requirement (all LOTs) with a single prime contractor or to source each LOT with separate suppliers. An Post also reserves the right to source individual LOTs with more than one supplier if required.

The various LOTs may be awarded at different stages over the next 12 months. Any volumes contained in this notice are indicative only and An Post reserves the right to change volumes in accordance with ongoing operational requirements.

Where reference is made to any brand name or proprietary product or service this is for reference purposes only and should be interpreted to be accompanied by the words,“or equivalent”.

LOT (1) Operational Stationery.

Operational Print: Mostly 2 to 4 items for all An Post internal operations and retail network requirements including:

— books,

— pads,

— forms (incl NCR stationery),

— other related items.

Bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

LOT (2) Labels.

Range of Bar Coded and non-Bar-Coded An Post Labels (1 to 4 Colour, mainly permanent adhesive, some non-adhesive) with various designs and die-cutting requirements. (examples include Registered post labels, Express post, parcel post, International registered over labels, Autolynk generic (non barcode), Autolynk registered post (non-bar code). Bag Cage Labels (non adhesive/non barcode).

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

LOT (3) Plastic Pouches/Plastic Envelopes.

Savings&Investment, Security, Passport Express, Mails Marketing, Counter Automation and other operational areas.

Range of Plastic Pouches/Plastic Envelopes and Security Bags/Pouches (printed 2 Colour and up to 5 Colour process), various sizes, mainly LDPE (and other materials), various microns, some with tamper proof seals and thermocromic ink).

Examples include: Passport Express, Security Pouches (Remittance Bags), Savings and Investments Bags, etc.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

LOT (4) Envelopes (non-plastic).

Range of Printed and Non-Printed Envelopes/Padded Envelopes covering all corporate and operational requirements (1 to 5 colour, various sizes (DL/C4/C5, gummed and self adhesive). To include Manila/White, Window/Non-Widow, Machine Fillable, Bespoke/Specialist.

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

LOT (5) Point of Sale Products/Signage and Related Services.

Range of printed Point of Sale/signage (including Vinyl’s/Decals, Plastic Display Stands/Signs) and other Marketing and operational needs to include: various colour ranges, various sizes, material types, shapes and die cutting, permanent and non-permanent adhesives.

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

LOT 6 Security Print Products.

This includes print items that have security features such as:

— TV licences,

— dog licences,

— post office savings bank books,

— postal money orders,

— payslips,

— P60’s,

— pension declaration forms,

— investment products.

Bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

LOT (7) Postaim Services.

Logistical, Storage, and Fulfilment Services relating to the An Post Postaim Services which is a service provided to direct marketing customers of An Post to facilitate bulk mails collections and distribution.

The preferred bidder will be asked to provide services relating to the receipt, recycling, storage, and dispatch of mail bags/sacks to An Post customers across Europe.

Storage, and weekly fulfilment to An Post customers for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

LOT (8) Storage and Order Fulfilment Services.

Storage and fulfilment services relating to all of the above LOTs included in this notice and possible other related items: An Post wishes to evaluate proposals from warehouse/logistics only providers relating to the storage and fulfilment services for some or possibly all of the above LOTs.

This would involve separating the product storage and fulfilment services from the printers and sourcing them with one or more specialist warehousing/logistics providers to provide storage, order receipt, and fulfilment/dispatch services as outlined below.

In addition, An Post is interested in submissions relating to its specialist storage and fulfilment requirements for secure products to include value stock, stamps and other similar items.

The services under this LOT involves receiving the printed/finished items from An Post appointed suppliers into storage and providing the following services:

— liaison with an post product suppliers,

— product volume planning and scheduling,

— goods inwards receipt and inspection,

— bulk storage,

— secure storage (separate secure area for some value stock/secure products),

— inventory management and reporting (including minimum stock thresholds),

— order and usage reporting down to customer level,

— Order Receipt and Management (from An Post retail network and operational offices) – including web and/or telephone order receipt,

— weekly or daily order pick, pack, and fulfilment in accordance with strict SLA’s,

— order dispatch and follow-up,

— exception/emergency order management,

— account management and reporting,

— other related services.

Please note:

Responses should be as accurate and concise as possible. No attachments to this questionnaire will be accepted. an post reserves the right to withdraw from the tender process at any time and without any liability.

NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at URL: http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=331092
.

The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at URL: http://www.etenders.gov.ie/PostBox/Postbox_Explain.aspx?ID=331092
.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

II.1.6) Common procurement vocabulary (CPV)

22000000 , 22100000 , 22110000 , 22450000 , 22458000 , 22900000 , 22800000 , 30199700 , 30199710 , 30199711 , 30199712 , 79800000 , 79810000 , 79811000 , 79820000 , 79823000 , 79824000 , 79824000 , 63120000 , 63122000 , 30199760 , 30192800 , 30199761

II.7) Information about Government Procurement Agreement (GPA)

II.1.8) Information about lots

This contract is divided into lots: yes

Tenders may be submitted for one or more lots

II.1.9) Information about variants

Variants will be accepted: yes

II.2) Quantity or scope of the contract

II.2.1) Total quantity or scope

II.2.2) Information about options

Options: yes

Description of these options: Initial Term is likely to be up to Three Years with Option to Renew for a further Two Years.

Provisional timetable for recourse to these options in months: (from the award of the contract)

II.2.3) Information about renewals

II.3) Duration of the contract or time limit for completion

Information about lots

Lot No: (1)

Lot title: Operational Stationery

1) Short description:

Operational Print: Mostly 2 to 4 items for all An Post internal operations and retail network requirements including:

— books,

— pads,

— forms (incl NCR stationery),

— other related items.

Bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

2) Common procurement vocabulary (CPV)

22000000 , 22100000 , 22110000 , 22450000 , 22458000 , 22900000 , 22800000 , 30199700 , 30199710 , 30199711 , 30199712 , 79800000 , 79810000 , 79811000 , 79820000 , 79821000 , 79823000 , 79824000 , 79824000 , 63120000 , 63122000

3) Quantity or scope:

As outlined in description.

Lot No: (2)

Lot title: Labels

1) Short description:

Range of Bar Coded and non-Bar-Coded An Post Labels (1 to 4 Colour, mainly permanent adhesive, some non-adhesive) with various designs and die-cutting requirements. (examples include Registered post labels, Express post, parcel post, International registered over labels, Autolynk generic (non barcode), Autolynk registered post (non-bar code). Bag Cage Labels (non adhesive/non barcode).

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

2) Common procurement vocabulary (CPV)

79800000 , 79810000 , 79811000 , 79820000 , 79821000 , 79823000 , 79824000 , 30199760 , 30192800 , 30199761 , 63122000 , 79824000

3) Quantity or scope:

As described above.

Lot No: (3)

Lot title: Plastic Pouches/Plastic Envelopes

1) Short description:

Savings&Investment, Security, Passport Express, Mails Marketing, Counter Automation and other operational areas.

Range of Plastic Pouches/Plastic Envelopes and Security Bags/Pouches (printed 2 Colour and up to 5 Colour process), various sizes, mainly LDPE (and other materials), various microns, some with tamper proof seals and thermocromic ink).

Examples include: Passport Express, Security Pouches (Remittance Bags), Savings and Investments Bags, etc.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

2) Common procurement vocabulary (CPV)

22900000 , 22458000 , 22450000 , 30199710 , 30199712 , 79810000 , 79800000 , 79811000 , 79820000 , 79821000 , 79823000 , 79824000 , 63122000 , 63120000 , 79824000

3) Quantity or scope:

As described above.

Lot No: (4)

Lot title: Envelopes (non Plastic)

1) Short description:

Range of Printed and Non-Printed Envelopes/Padded Envelopes covering all corporate and operational requirements (1 to 5 colour, various sizes (DL/C4/C5, gummed and self adhesive). To include Manila/White, Window/Non-Widow, Machine Fillable, Bespoke/Specialist.

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

2) Common procurement vocabulary (CPV)

30199200 , 30199230 , 30199710 , 30199711 , 30199712 , 22458000 , 30199700 , 30199710 , 30199711 , 30199712 , 79800000 , 79810000 , 79811000 , 79820000 , 79821000 , 79824000 , 79823000 , 63120000 , 63122000 , 79824000

3) Quantity or scope:

As described above.

Lot No: (5)

Lot title: Point of Sale Products/Signage and Related Services

1) Short description:

Range of printed Point of Sale/signage (including Vinyl’s/Decals, Plastic Display Stands/Signs) and other Marketing and operational needs to include: various colour ranges, various sizes, material types, shapes and die cutting, permanent and non-permanent adhesives.

Scope to include possible bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

2) Common procurement vocabulary (CPV)

22000000 , 22100000 , 22458000 , 22900000 , 22990000 , 79800000 , 79810000 , 79811000 , 79820000 , 79821000 , 79823000 , 79824000 , 63122000 , 63120000 , 19520000 , 34928470

3) Quantity or scope:

As described above.

Lot No: (6)

Lot title: Security Print Products

1) Short description:

This includes print items that have security features such as:

— TV licences,

— dog licences,

— post office savings bank books,

— postal money orders,

— payslips,

— P60’s,

— pension declaration forms,

— investment products.

Bulk print, storage, and weekly fulfilment to An Post network for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

Print management proposals will be considered.

2) Common procurement vocabulary (CPV)

22450000 , 22000000 , 22900000 , 22458000 , 22450000 , 79811000 , 79810000 , 79800000 , 63122000 , 63120000 , 79824000

3) Quantity or scope:

As described above.

Lot No: (7)

Lot title: Postaim Services

1) Short description:

Logistical, Storage, and Fulfilment Services relating to the An Post Postaim Services which is a service provided to direct marketing customers of An Post to facilitate bulk mails collections and distribution.

The preferred bidder will be asked to provide services relating to the receipt, recycling, storage, and dispatch of mail bags/sacks to An Post customers across Europe.

Storage, and weekly fulfilment to An Post customers for above.

To include on-site assistance/advice on appropriate material specifications and designs from time to time.

To include customer service, reporting, delivery against KPI’s, volume management and optimisation.

2) Common procurement vocabulary (CPV)

63120000 , 63122000

3) Quantity or scope:

As described above.

Lot No: (8)

Lot title: Storage and Order Fulfilment Services

1) Short description:

Storage and fulfilment services relating to all of the above LOTs included in this notice and possible other related items: An Post wishes to evaluate proposals from warehouse/logistics only providers relating to the storage and fulfilment services for some or possibly all of the above LOTs and other related items as outlined below.

This would involve separating the product storage and fulfilment services from the printers and sourcing them with one or more specialist warehousing/logistics providers to provide storage, order receipt, and fulfilment/dispatch services as outlined below.

In addition, An Post is interested in submissions relating to its specialist storage and fulfilment requirements for secure products to include value stock, stamps and other similar items.

The services under this LOT involves receiving the printed/finished items from An Post appointed suppliers into storage and providing the following services:

— liaison with an post print/product suppliers,

— product volume planning and scheduling,

— goods inwards receipt and inspection,

— bulk storage,

— secure storage (separate secure area for some value stock/secure products),

— inventory management and reporting (including minimum stock thresholds),

— order and usage reporting down to customer level,

— order receipt and management (from An Post retail network and operational offices) – including web and/or telephone order receipt,

— weekly or daily order pick, pack, and fulfilment in accordance with strict SLA’s,

— order dispatch and follow-up,

— exception/emergency order management,

— account management and reporting,

— other related services.

2) Common procurement vocabulary (CPV)

63121100 , 63120000 , 79824000 , 63120000 , 63122000

3) Quantity or scope:

As described above.

Section III: Legal, economic, financial and technical information

III.1) Conditions relating to the contract

III.1.1) Deposits and guarantees required:

III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4) Other particular conditions:

The performance of the contract is subject to particular conditions: no

III.2) Conditions for participation

III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

III.2.2) Economic and financial ability

(1) All candidates will be required to provide a reference from their bank.

(2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.

(3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.

(4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.

III.2.3) Technical capacity:

Information and formalities necessary for evaluating if the requirements are met (1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years.

(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract.

(3) All candidates will be required to provide certification from an independent body attesting conformity to environmental management standards in accordance with the Community Eco-Management and Audit Scheme (EMAS); or the European standard BS EN ISO 14001.

(4) All candidates will be required to provide certification drawn up by an independent body attesting the compliance of the economic operator with quality assurance standards based on the relevant European standards.

(5) Certificates drawn up by official quality control institutes or agencies of recognised competence attesting the conformity of products clearly identified by references to specifications or standards.

(6) Samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests.

(7) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided.

(8) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures.

(9) A statement of the candidate's technical facilities; measures for ensuring quality; and their study and research facilities.

(10) An indication of the proportion of the contract which the services provider intends possibly to subcontract.

(11) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.

(12) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract.

(13) A list of works carried out over the past 5 years, detailing the value of the consideration received; when and where the work or works were carried out; and whether they were carried out according to the rules of the trade or profession and properly completed.

III.2.4) Information about reserved contracts

III.3) Conditions specific to services contracts

III.3.1) Information about a particular profession

III.3.2) Legal persons should indicate the names and professional qualifications of the Staff responsible for the execution of the service

Section IV: Procedure

IV.1) Type of procedure

IV.1.1) Type of procedure

Restricted

IV.2) Award criteria

IV.2.1) Award criteria

The most economically advantageous tender in terms ofthe criteria stated in the specifications or in the invitation to tender or to negotiate

IV.2.2) Information about electronic auction

An electronic auction will be used: yes

Additional information about electronic auction:

IV.3) Administrative information

IV.3.1) File reference number attributed by the contracting entity:

IV.3.2) Previous publication(s) concerning the same contract

Periodic indicative notice

Notice number in the OJEU:2010/S 212-325233of 30.10.2010

IV.3.3) Conditions for obtaining specifications and additional documents

IV.3.4) Time limit for receipt of tenders or requests to participate

28.11.2011 - 16:00

IV.3.5) Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.6) Minimum time frame during which the tenderer must maintain the tender

IV.3.7) Conditions for opening tenders

Section VI: Complementary information

VI.1) Information about recurrence

VI.2) Information about European Union funds

VI.3) Additional information:

(ET Ref:331092).

VI.4) Procedures for appeal

VI.4.1) Body responsible for appeal procedures

VI.4.2) Lodging of appeals

VI.4.3) Service from which information about the lodging of appeals may be obtained

VI.5) Date of dispatch of this notice:

28.10.2011